Our Mission

Our Mission

We are a compassionate homecare agency with a mission to bring a smile to the faces of all our clients and their loved ones every day. We will do this by consistently aiming to achieve the highest standards of personal care through empowering our clients, preventing them from harm and being accountable in delivering safeguarding within the community.
We support all our client’s to reach their full potential by respecting their rights, independence, choice and control as well as inclusion.

Our Aim

Our aim is to provide exceptionally high quality of personal care and support, with packages that are tailored to the individual adult and helps them thrive in their home, around loved ones and in their community.

Objectives

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To contribute to the support of the most vulnerable in the community through the control of the outbreak of the novel Covid-19 virus.
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To deliver services that provide additional health and social care capacity in South-East and environs.
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To carry out a significant investment in our team of support workers to ensure they are sufficiently trained to deliver exceptional quality of care.
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To listen to, and involve clients in the creation of tailored care and support plans that meets their specific goals.
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To provide an enhanced level of choice and control with the client’s need at the heart of our service delivery.
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To provide an enhanced level of choice and control with the client’s need at the heart of our service delivery.
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To create adaptable and flexible personal care plans that meet the ever-changing needs of the client.
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To ensure the individuality and the diversity of each client is recognized and respected.
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To show friendliness, compassion and humanity in providing personal care to our clients.
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To demonstrate the highest level of courtesy, dignity and respect for all clients and at all times.
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To increase quality of life through the encouraging life skills of in areas of interest to the client.
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To encourage independence where possible through friendly and compassionate gestures.
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To provide pastoral support where appropriate to boost morale and provide companionship.
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To support clients in the attainment of achievable short and long-term goals.
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To be reliable, timely, dependable, and responsive
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To match the nominated support worker as closely as possible with the client
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To offer skilled care by utilizing qualified and competent support workers.

Contact

Phone

+441784242420                                      +447821488566                                     

 

Mail

office@catenahomecare.org

Membership