We put a smile on your face
Our aim is to provide exceptionally high quality of personal care and support.
Catena Homecare Agency is a newly established family run care agency, with the aim of providing exceptionally high quality of personal care and support, with packages that are tailored to the individual adult and helps them thrive in their home, around loved ones and in their community.
We will always serve by keeping our service users at the heart of our service delivery.
We understand the pressures that we have all faced across the world since the novel covid-19 virus in 2020, and we committed to meet the needs of the most vulnerable in the local communities of Surrey County Council, London Boroughs of Hounslow, Richmond and Merton.
We want to bring a smile to the faces of all our clients and their loved ones everyday. We will do this by consistently aiming to achieve the highest standard of care through empowering our clients, preventing them from harm and being accountable in delivering safeguarding in the community.
Our Values
We have the following values which we hold dear to us at Catena Homecare Agency.
Trust-worthy
We are trust-worthy and want all our clients to be able to entrust their care and the care of their loved ones to us. We would not betray the trust of our clients and will build their confidence in every aspect of our service delivery.
Caring
Our mission statement to bring a smile to the face of our clients and their loved ones is possible as demonstrate a caring disposition towards them. We will listen to all our clients and ensure we give then the choice and control in the achievement of their personal goals.
Reliable
We are a reliable agency who understands the need to meet our service user needs at the heart of our service delivery
Dependable
Our clients can be rest assured that we will work assiduously with them throughout their journey to achieve their care plan and goals.
Compassionate
We are a family business, founded on a value of the Christian faith to show humility and compassion in all that we do. We will ensure that we are empathetic to the needs of all our clients at all times.
Our approach
Our approach ensuring service user choice and control will ensure there is a positive culture that is user-centred and inclusive to all. Ongoing supervisions, care monitoring, auditing and mystery shopping regimes will ensure exceptional quality of care is maintained at all times.
Our Team

Adetilewa Marques
Provider

Registered Manager

Folake Marques
Executive Director

Business Manager

Your Carers
Your Carers
Contact
Phone
+441784242420 +447785758453
office@catenahomecare.org
Membership

