Catena Homecare Agency is a newly established family run care agency, with the aim of providing exceptionally high quality of personal care and support, with packages that are tailored to the individual adult and helps them thrive in their home, around loved ones and in their community.

We will always serve by keeping our service users at the heart of our service delivery.

We understand the pressures that we have all faced across the world since the novel covid-19 virus in 2020, and we committed to meet the needs of the most vulnerable in the local communities of Surrey County Council, London Boroughs of Hounslow, Richmond and Merton.

We want to bring a smile to the faces of all our clients and their loved ones everyday. We will do this by consistently aiming to achieve the highest standard of care through empowering our clients, preventing them from harm and being accountable in delivering safeguarding in the community.

Our approach ensuring service user choice and control will ensure there is a positive culture that is user-centred and inclusive to all. Ongoing supervisions, care monitoring, auditing and mystery shopping regimes will ensure exceptional quality of care is maintained at all times.